Volunteer Lawyers Network- Essential Skills and Knowledge for Counseling and Problem-Solving

The Essential Skills and Knowledge for Counseling and Problem Solving manual includes information relevant to helping pro bono clients, such as understanding the different types of poverty, building rapport, helping a client overcome specific barriers to participating in the case, how race and other factors intersect with poverty, and ensuring effective communication. Many of the skills are, of course, directly applicable to paid work as well! (Last updated January 2017)